Terms of Use

Payment Terms

These Payment Terms outline your agreement to pay for current and future products and services, along with any charges or fees we may apply related to these products or services. By using certain services, such as Supercharging, one-time payments, recurring payments, and subscriptions, you authorize Polaro to store, maintain, and deduct funds from your specified payment method in accordance with these Payment Terms. Polaro may modify these terms occasionally, and any changes will be effective when posted on this page.

When you add a payment method to your Polaro Account, such as a credit card, certain information may be sent to Polaro and shared with our payment processor. This information includes, but is not limited to, device location, device identification number, and card information. The card information is encrypted during transmission, and Polaro will not have access to the actual card number. When the stored payment method or a new credit card is used for purchasing goods and services on a Polaro hosted website or application, the necessary information to process payment will be shared with our global processors and our banking partners.

You must maintain at least one valid payment method in your Polaro Account. Any services received may result in charges being applied to your saved payment method, and charges may include taxes as required by law. Your failure to maintain accurate, complete, and up-to-date payment information, including an invalid or expired payment method, may result in your inability to access or use services.

When you request a bank payment such as an Automated Clearing House (ACH) or Pre-Authorized Debit (PAD) payment transfer, and where required by law, we will inform you at least three days before the initial payment due date, and up to one day before payment is collected. You may amend or cancel this authorization at any time by providing us with thirty (30) days’ notice. You have certain recourse rights if any debit does not comply with this agreement, such as the right to receive reimbursement in the event of an unauthorized debit inconsistent with these terms. To obtain more information on your recourse rights, contact your financial institution.

For charges that support automatic or recurring payments, you understand that your payment method will be charged each time your service automatically renews at the end of the prescribed period, unless turned off at least twenty-four (24) hours prior to the end of the current billing period. You can manage or turn off automatic payments in your Polaro Account at any time.

In the event that any attempt to recover funds from you should fail using the payment method saved in your Polaro Account, you agree to allow Polaro to recover all or less than all of the amount owed for goods or services as set out in this clause. If we are unable to collect payment, we may contact you based on your information on file or may request payment when we are performing services for you. If you violate these Payment Terms, such as by not paying past due and unchallenged amounts, we may limit or block your vehicle's ability to use the related services until payment issues are resolved.

CGI and Design Models in Promotional Materials

At Polaro, we strive to provide our customers with a realistic and transparent representation of our products. However, it is important for our users to understand the following regarding our promotional content:

Use of CGI and Design Models: Some of the images, videos, and other visual content (hereinafter referred to as “Promotional Materials”) used in our advertisements, website, and other marketing channels for our product, Polaro, may incorporate computer-generated imagery (CGI) and design models.
Purpose of CGI: The CGI and design models are utilized to showcase the conceptual design, potential features, and functionalities of the Polaro product. These representations are created to provide a visual approximation of what we envision for the final product.
Difference from Final Product: We wish to clarify that these Promotional Materials are artistic renditions and may not perfectly mirror the actual appearance, design, or functionality of the final Polaro product. The final version of the Polaro product may undergo modifications due to design optimization, technological advancements, manufacturing constraints, or other factors.
Informed Decision Making: We encourage our customers to make informed decisions. While we endeavor to make our Promotional Materials as accurate as possible, we advise considering the possibility of variations in the final product when making a purchase decision.
Updates and Changes: Polaro reserves the right to update or change the design and specifications of the Polaro product at any time, without prior notice. We commit to keeping our customers informed about significant changes that may impact their use or perception of the product.
By using our website, engaging with our promotional content, or purchasing our products, you acknowledge and agree to the terms outlined in this disclaimer.